The security of our players’ personal information is a priority for BetVisa. This privacy statement explains what data we gather about you when you use our services, why we gather this data, and how we utilize the data we collect.
Collection of Data
We define personal information (also known as “personal information”) as any information that can be used to identify an individual, including but not limited to first and last name, date of birth, home or other physical address, email address, phone number, or other pertinent information. When you use our website, sign up for an account, or use our services, you could be asked for Personal Information. Contact information (including phone number), shipping information, billing information, transaction history, website usage preferences, and feedback regarding the Services are just a few examples of the Personal Information we may collect.
We occasionally store this information on servers located in other places besides those mentioned above. When you use the services, our servers maintain an activity log that is specific to you and records certain administrative and traffic information, such as your originating IP address, the time and date of your access, the websites you visited, the language you used, any software crashes, and the type of browser you used. The provision and caliber of our services depend on this information. We never gather Personal Data about you without your consent.
Methods of Data Collection and Processing
Use of Information
In order to deliver our Services, to provide customer support, to conduct necessary security and identity verification checks, to process any online transactions you make, to support your participation in third-party promotions, to comply with legal obligations, to meet other business requirements, and for any other activity directly related to the operation of the Services, we use the Personal Information we collect from you. As a result, we might disclose your Personal Information to our carefully chosen partners (as well as any other parties who have agreements with them to exchange data).
We might also use your personal information to give you:
a. information on our products and services, including special offers;
b. In order to increase the selection of items offered and enhance our customer support service, we periodically send out promotional offers and information about the goods and services of our partners.
We could occasionally ask you for information through surveys or competitions. You may choose whether or not to disclose information if you choose to participate in these surveys or competitions. Contact details (like name, correspondence address, and phone number) as well as demographic details (such zip code, postal code, or age) may be included in the information requested. You agree to the use of your name for promotional purposes and have chosen not to receive promotional information by accepting any contest prize or winnings. Your personal information, such as your email and phone number, may also be used by us to send you information about our offerings, promotions, and other gaming products (such as online poker, casino, betting, and backgammon), as well as goods and services from carefully chosen third parties.
If obliged to do so by law or if we have a good faith belief that it is necessary, we may share your Personal Information.
a. obey any court order given to us, any of our websites, or the services we offer, or when we are subject to a substantially equivalent legal requirement;
b. safeguard and uphold our rights or assets; or
c. safeguard the public’s or service users’ personal safety. We reserve the right to disclose this information if, in our sole judgment, you are found to have cheated or attempted to cheat us, the company, or another user of the services in any way, including but not limited to game manipulation or payment fraud, or if we suspect you of fraudulent payment, including use of stolen credit cards, or any other fraudulent activity (including any chargeback or other reversal of a payment), prohibited transaction, or money laundering.
d. Data may be made anonymous and given to the appropriate institutions for use in research on the prevention of addiction.
Your account settings on our websites or services, an email you receive from us, or at any time by sending an email or writing to our customer support department will allow you to choose whether or not to receive promotional communications.
You can also get in touch with us if you:
a. want to confirm that the Personal Information we hold about you is accurate;
b. wish to amend your Personal Information; and/or
c. have any issues with how we handled your personal information. Upon request, we’ll:
i. if you can demonstrate that the information you have supplied to us needs to be updated, please do so; or
ii. Any information that should never be used for marketing purposes should be marked. To be clear, nothing in this privacy statement will stop us from keeping your personal information if we are legally obligated to do so.
The user’s permission to use electronic service providers
You will need to send money to us and receive money from us in order to use our services to play real money games. To handle such financial transactions, we might use electronic payment systems from third parties. By agreeing to this privacy statement, you provide your explicit agreement to the processing of your personal information, including, when necessary, the transfer of that information outside of your home country. We take precautions to make sure your privacy is protected by the agreements we have with payment systems.
Security Review Consent
We retain the right to carry out a security assessment at any time to confirm the information you supplied at registration, to examine how you used the services, and to examine your financial transactions for any possible violations of our terms and conditions and any applicable laws. You give us permission to use your Personal Information and to disclose it to third parties for the purposes of validating the information you provide while using our services by using our services, including, when and where necessary, the transfer of information outside of your country. This permission is granted in conjunction with your use of our services and your agreement to our Terms and Conditions. Security reviews could involve getting a credit report or checking the supplied information against external databases, among other things. You also agree to submit any information or supporting documents that we may seek in order to facilitate these security checks.
We are aware of the value of security and the methods required to protect data. All of the Personal Information you provide to us directly is kept in a password- and encryption-protected database that is located in our secure network and secured by cutting-edge firewall software (SSL is supported by our services). We also take steps to make sure our suppliers, agents, affiliates, and subsidiaries have appropriate security measures in place.
Persons under the age of eighteen (18) or those under the age of majority in their respective jurisdictions are not the target audience for our services. Any user of our services who submits personal data does so voluntarily and represents that they are at least eighteen (18) years old or of legal majority. It is our policy to stop minors from trying to access our services, even if it means starting a security assessment. Any attempt by a minor to register or to submit personal data using our services will be rejected, and the submission and/or registration will be deleted from our databases.
Personal data gathered through the services may be handled and stored wherever we and our affiliates, suppliers, or agents have offices or operations. You expressly agree to any transfer of information outside of your country (including to locations whose privacy laws may not be deemed to be acceptable) by using our services. However, regardless of where they are located, we take steps to ensure that our agents, affiliates, and suppliers follow our standards of privacy.
Cookies are little text files that are installed on devices to save user information and track user preferences when web pages are accessed. We employ “flash cookies”, similar to browser cookers in that they store and remember certain information for use when the site is visited. Flash cookies cannot access or utilize any other data on your computer. They are exclusively used by us to monitor how you use our services. Flash cookies assist us in tracking site usage, enhancing the user experience, and making the site more enjoyable for you. We utilize third-party cookies and flash cookies to show you more appealing and relevant ads.
Strictly necessary cookies help us navigate a website and use its features, such as accessing secure sections or conducting financial transactions. We wouldn’t be able to make our websites function effectively without these cookies.
Registration cookies keep track of the data gathered during registration, enabling the system to properly identify users and deliver the services they require. We might also make use of this information to improve your experience on our platforms and get to know your online interests better.
“Session-based” cookies are only stored on your computer for the current session that you are using our website. A session-based cookie makes it easier for you to navigate our website and, if you’re a registered user, it enables us to deliver content that is more pertinent to your needs. When you close your browser, this cookie expires automatically.
“Analytical” cookies: We can identify and count the number of visits to our site using these cookies, as well as learn how visitors interact with our services. By ensuring you can quickly locate what you’re searching for, for instance, they help us improve the functionality of our sites. You can decide whether to accept or reject cookies. Most web browsers allow cookies by default, but you can typically change your browser’s settings to deny cookies if you’d prefer.
We are unable to guarantee the security of any data you give to a third party online site that links to or from the services, or of any data gathered by a third party managing our affiliate program (if applicable) or any other program, as these third-party online sites are independently owned and run. Any information gathered by these third parties is subject to their privacy policies, if any, which are in effect at the time.
A Legal Disclaimer
The Services are provided “AS-IS” and “AS-AVAILABLE” without any warranties or guarantees. Events that are not directly under our control are not our responsibility. We cannot promise or make any claims that there will be error-free performance regarding the privacy of your Personal Information due to the complicated and constantly evolving nature of our technology and business. We will also not be held responsible for any indirect, incidental, consequential, or punitive damages resulting from the use or disclosure of said Personal Information.
Links to other websites that are not under our control and are not covered by this privacy statement may be found on our website. If you use the links provided to access other websites, the owners of those websites may gather information about you. This information will be used by the owners of those websites in accordance with their privacy policies, which may differ from ours. We disclaim all liability relating to any data gathered by such websites. The functionality of these websites and any potential faults on the linked websites shall be the sole responsibility of their operators.